11,000 State Farm Customers Left High and Dry

Houston Chronicle—February 15th, 2012

A Groves man didn’t wait for the letter he knew was coming – a notice from State Farm that the insurer wasn’t going to renew his homeowner’s policy.

Dale Farris got busy finding another insurer before the number of companies offering general liability and fire coverage dwindled further.

State Farm said it will not renew regular homeowner policies – aside from windstorm coverage – affecting 11,000 customers in parts of Orange, Jefferson, Chambers, Galveston and Brazoria counties after May 1.

Alex Winslow, executive director of the consumer advocacy group Texas Watch, which specializes in insurance issues, said State Farm is not repaying longtime customer loyalty with its action.

“The company expects loyalty, but gives none in return,” he said.

Read More: Houston Chronicle

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