On October 5th, the Senate Business & Commerce Committee will meet to discuss weather-related litigation in Texas. While industry insiders will testify before the committee and spin the anti-policyholder message pushed throughout the last legislative session and the interim, a key voice is being left out of the legislative process: Texas policyholders.
Since uncovering the insurance industry ploy to force consumers with disputes into the biased, secret process of arbitration, Texas Watch has fought hard to preserve policyholders' legal protections.
For the past two months, we've been sounding the alarms on an insurance industry proposal to force consumers who have been low, slow, or not paid on their valid claims into the secret, biased process of arbitration. Last week, our fight reached the ears of the insurance commissioner in a rare public hearing at the Texas Department of Insurance. Here's what happened:
1. Commissioner David Mattax started the hearing by asking five questions:
Dealing with your insurance company is hard enough. Now, insurance lobbyists want to make it even harder for policyholders get their claims paid in full and on time. Their latest scheme would force policyholders into the biased, secretive process of arbitration, a kangaroo court where the decision maker is chosen and paid for by the insurance company.
After fighting the release of documents related to its request to add pre-dispute arbitration to its home insurance policies, Texas Farm Bureau Insurance relented. So, now the public can see firsthand what the company is up to.
You can see for yourself below, but here are the highlights: