Texas Watch

Insurance

Arbitration Clause Made Public. It's As Bad As We Thought

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After fighting the release of documents related to its request to add pre-dispute arbitration to its home insurance policies, Texas Farm Bureau Insurance relented. So, now the public can see firsthand what the company is up to.

You can see for yourself below, but here are the highlights:

State Policyholder Advocate Opposes Arbitration Proposal

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The Office of Public Insurance Counsel has weighed in opposing a proposed pre-dispute binding arbitration provision currently under consideration by the state insurance commissioner. OPIC is the state office tasked with representing policyholders in rate and form filing decisions.

In her letter to Commissioner David Mattax, Public Counsel Deeia Beck writes of arbitration generally:

Don't Sell Our Rights, Commissioner

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The Texas insurance commissioner is considering an industry proposal that would allow an insurance company to buy your legal rights for a few dollars a month.

This is unprecedented. Never has the insurance department approved a request to allow an insurance company to include what is called a pre-dispute binding arbitration clause in its policies. In fact, it has been part of the agency's published guidelines to reject any insurance policy that includes such language.

Why Isn't TDI Asking About Insurance Company Misconduct?

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The Texas Department of Insurance is asking questions. But, it's what they aren't asking that's the problem.

The New Texas Watch Website

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Last August, we asked what you wanted to see in a new Texas Watch website. With your comments in mind, we launched a website that helps Texas consumers learn and take action on the issues that affect them most. 

5 Things to Know When Filing a Wildfire Insurance Claim

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Firefighters continue to bravely battle the Hidden Pines wildfire in Bastrop County with 80% of the fire contained. The fire has already damaged or destroyed dozens of residential and commercial properties. As families and businesses begin the process of rebuilding, here are some tips for property owners when dealing with their insurance company.

Demand that your insurer hold up its end of the deal.

Patrick Directs Senators to Study Insurance Claims Abuse

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Lt. Governor Dan Patrick has directed the Business & Commerce Committee to study insurance claims handling practices and the impact on Texas consumers and the Texas insurance market.

Following is a statement from Alex Winslow, executive director of the policyholder advocacy organization Texas Watch:

A Broken System: Texas Mutual’s Special “Justice”

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Texas Mutual Insurance Company is garnering the attention of the press, local officials, and state legislators for all the wrong reasons.