Storms are getting bigger, more frequent, and more severe. Texas families are left to pick up the pieces. On this page, we have gathered some of the best resources to help you and your family.
WARNING: Some policies may have quick reporting deadlines for storm damage. Survey your property, and if you have damage, contact your insurance company NOW to report it. Document everything, including communications with your insurance company. Take photos of any damage and save all receipts. Read your insurance policy so you know your rights. Click here for our Top 5 Consumer Tips for Insurance Claims.
The resources on this page are intended for general information purposes only. Individual matters differ, and the information provided is not a substitute for legal advice. If you need legal advice, the State Bar of Texas provides an information service here.
Please check your city, county, or local government's website for more resources, or dial 3-1-1.
Tips on what to do next if you need to file an insurance claim, find someone to fix your house, and other resources.
Information on how to file a claim, what to do during a claim, and what to do if you have problems with your claim.
How to file a claim, avoid fraud, and other resources. See also: Help after the storm (Texas Department of Insurance)
Resources for insurance guidance.
Tips from a hurricane catastrophe, but still applicable for winter storm damage.
In 2017, the insurance lobby pushed a bill through the Texas Legislature that lessens penalties if insurers slow pay claims and puts hurdles in front of property owners who are forced to take their insurance company to court due to "deny, delay, underpay" tactics. It was sold as dealing with hail claims and roof damage, but the legislation broadly applies to property damage claims arising from "forces of nature," including snowstorms. Known as the "Blue Tarp Bill," it skews the law in favor of powerful insurance companies. Learn more about how this impacts your rights by clicking here.
Hiring a contractor resources
Our tips for how to avoid scams and fraud when hiring a contractor.
Explaining the difference between a contractor that is bonded and insured, and why this matters for repairing your home.
What contractors say that could be red flags of a scam.
Tips on how to avoid fraud when hiring a contractor.