In the News: USAA members injured in car wrecks battling San Antonio insurer over medical payments
Texas Watch Executive Director Ware Wendell was quoted in San Antonio Express-News staff writer Patrick Danner's recent article on the struggle for USAA members to recover their medical payments after they've been injured in a car wreck. Mr. Wendell said, “Different ‘doc-in-a-box’ models used by insurance companies do nothing to actually serve the patient or policyholders.